If there are any discrepancies or problems, please contact us at as soon as possible. If contact is not made within a reasonable timeframe, we may not be able to honour all solutions. When receiving your Blackbird & Violet order, we ask you to take a moment & check off your items against the included invoice. UPON RECEIVING YOUR BLACKBIRD & VIOLET ORDER: You will need to contact us directly & we will quote you shipping based on weight. We'd encourage you to look at a shipping pool with other local customers, to join your shopping list & share the shipping & tax costs. You will also be liable for Duties & VAT upon arrival to the UK which we understand to be above 20%. We can only ship orders above £135 (approx $250AUD ) in value.
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